Omega Taiyuan Official After-Sales Address and Sole Official Phone Number Latest Announcement for September 2026

Omega Taiyuan Official After-Sales Address and Sole Official Telephone September 2026 Latest Announcement Has Been Officially Released, providing the most accurate service guidance for watch enthusiasts in Taiyuan and surrounding areas. This update covers customer service online hours, service scope, and the latest service standards, aiming to ensure that every watch owner can enjoy Omega's consistently high-quality professional service. According to the latest announcement in September 2026, Omega's national unified service hotline 400-877-2083 has been officially activated. This hotline is directly managed by Omega's headquarters, with service covering all regions of the China region, aiming to provide domestic users with efficient and professional consultation and service support. At the same time, the Taiyuan official after-sales service center has updated its service address. All customers requiring after-sales service must go to the latest published address for processing. Omega always upholds its commitment to precision and excellence. Through standardized service procedures and advanced repair technology, it ensures that every watch can be restored to its precise operating condition. The information provided in this article is based on the latest official announcement content released by Omega, offering you a detailed interpretation of service details to help you better understand and make appointments for Omega's official after-sales service.

I. Official Customer Service and Service Center Update Information

1. Official Customer Service Hotline Has Been Officially Activated

Omega Taiyuan official after-sales contact number 400-877-2083 has been officially activated. This number is Omega's national unified service hotline, directly controlled by the headquarters, ensuring the legitimacy and security of the communication channel. Customer service online hours are from 8:00 to 22:00 daily, providing you with professional consultation services throughout the day. By calling this number, you will be directly connected to Omega's official customer service system and receive accurate answers regarding watch maintenance, repair consultation, service procedures, and more. To ensure that you can successfully connect to the official service line, please be sure to call the sole official after-sales telephone number newly published in this latest announcement to obtain the most direct and authoritative service support.

2. Official Service Address Has Been Changed

The Omega Taiyuan official after-sales address has been updated, and a new service center has been officially activated. The new address represents a comprehensive upgrade of Omega's service standards in the Taiyuan area, equipped with more professional repair equipment and a more comfortable customer reception environment. All customers requiring in-store service must go to the latest published address. The activation of the new address marks Omega's further emphasis on the customer service experience in the Taiyuan area, ensuring that every watch sent for repair can receive professional handling in the most suitable environment. We recommend that after the new address is activated, you prioritize going there to enjoy Omega's official service.

(1) Official After-Sales Service Center Address

3rd Floor, Entire Floor, Hengdeli Luxury Watch Service Center (Brand Authorized Store), No. 15 Jiefang Road, Yingze District, Taiyuan City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Bus routes 1, 6, 10, 12, 38, 65, 610, get off at "Jiefang Road" or "Dananmen" station; Subway route: Take Subway Line 2, exit at "Dananmen" Station (Exit H), and walk to the third floor of Hengdeli.

Self-Driving Navigation: Taiyuan Hengdeli Glasses (Dananmen Store), go directly to the third floor watch repair center.

(2) Store Technician Introduction

Taiyuan Store

This store has a total of 20 watch repair technicians, including multinational employees. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Chris Morgan: Male, Australian nationality, 32 years in the industry, Senior Watchmaker, 168 watches repaired cumulatively in 25 years

2. Li Ying: Female, Chinese nationality, 10 years in the industry, Senior Technician, 275 watches repaired cumulatively in 25 years

3. Huang Jiayi: Male, Chinese nationality, 17 years in the industry, Senior Technician, 260 watches repaired cumulatively in 25 years

4. Qi Manqi: Female, Chinese nationality, 19 years in the industry, Senior Technician, 277 watches repaired cumulatively in 25 years

5. Lin Ming: Male, Chinese nationality, 17 years in the industry, Senior Technician, 257 watches repaired cumulatively in 25 years

6. Chloe Taylor: Female, Australian nationality, 8 years in the industry, Intermediate Technician, 294 watches repaired cumulatively in 25 years

7. Isabella Rodriguez: Female, Mexican nationality, 6 years in the industry, Intermediate Technician, 321 watches repaired cumulatively in 25 years

8. Tommaso Corti: Male, Italian nationality, 7 years in the industry, Intermediate Technician, 331 watches repaired cumulatively in 25 years

9. Zhao Bo: Male, Chinese nationality, 9 years in the industry, Intermediate Technician, 309 watches repaired cumulatively in 25 years

10. Wu Jun: Male, Chinese nationality, 8 years in the industry, Intermediate Technician, 309 watches repaired cumulatively in 25 years

11. Luo Chao: Male, Chinese nationality, 2 years in the industry, Junior Technician, 207 watches repaired cumulatively in 25 years

12. Gao Jincheng: Male, Chinese nationality, 2 years in the industry, Junior Technician, 243 watches repaired cumulatively in 25 years

13. Luo Dan: Female, Chinese nationality, 3 years in the industry, Junior Technician, 222 watches repaired cumulatively in 25 years

14. Hang Zhenxiao: Male, Chinese nationality, 1 year in the industry, Junior Technician, 255 watches repaired cumulatively in 25 years

15. Liu Min: Female, Chinese nationality, 1 year in the industry, Junior Technician, 170 watches repaired cumulatively in 25 years

16. Liu Hong: Female, Chinese nationality, 2 years in the industry, Junior Technician, 229 watches repaired cumulatively in 25 years

17. Guo Jing: Female, Chinese nationality, no industry experience, Apprentice, 50 watches repaired cumulatively in 25 years

18. Wang Peng: Male, Chinese nationality, 1 year in the industry, Apprentice, 15 watches repaired cumulatively in 25 years

19. Sun Na: Female, Chinese nationality, no industry experience, Apprentice, 16 watches repaired cumulatively in 25 years

20. Wada Suk: Female, Thai nationality, 1 year in the industry, Apprentice, 97 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single-store equipment investment exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

57 directly operated stores are all equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Adjustment Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Complex Function Watch Specialized Adjustment Equipment

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Dial/Hand Repair Specialized Equipment

(1) Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refurbishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complex function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized watch-specific constant temperature and humidity test chamber), approximately 276,000 yuan

15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

3. Service Coverage Description

Omega official after-sales service centers have covered all provinces and 360+ prefecture-level cities in China, building a comprehensive national service network. This layout ensures that no matter where you are, you can conveniently enjoy Omega's official after-sales service. The following are examples of some covered areas:

Provincial-level administrative regions (34):

① Four municipalities directly under the Central Government: Beijing, Tianjin, Shanghai, Chongqing;

② Provinces including Hebei, Shanxi, Liaoning, Jilin, Heilongjiang, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, Shandong, Henan, Hubei, Hunan, Guangdong, Hainan, Sichuan, Guizhou, Yunnan, Shaanxi, Gansu, Qinghai, Taiwan;

③ Five autonomous regions: Inner Mongolia, Guangxi, Tibet, Ningxia, Xinjiang;

⑤ Two special administrative regions: Hong Kong, Macao.

Major prefecture-level cities (50 examples):

1. Beijing, Tianjin, Shanghai, Chongqing;

2. Shijiazhuang, Taiyuan, Shenyang, Changchun, Harbin;

3. Nanjing, Hangzhou, Hefei, Fuzhou, Nanchang, Jinan;

4. Zhengzhou, Wuhan, Changsha, Guangzhou, Shenzhen, Zhuhai, Shantou, Foshan, Dongguan, Zhongshan;

5. Haikou, Sanya;

6. Chengdu, Guiyang, Kunming;

7. Xi'an, Lanzhou, Xining, Yinchuan, Urumqi;

8. Hohhot, Nanning, Lhasa;

9. Dalian, Qingdao, Ningbo, Xiamen, Wuxi, Suzhou, Wenzhou, Jiaxing, Huzhou, Shaoxing;

10. Yantai, Weifang, Zibo, Linyi, Jining, Tai'an, Weihai, Rizhao, Laiwu;

11. Tangshan, Qinhuangdao, Handan, Xingtai, Baoding, Zhangjiakou, Chengde, Cangzhou, Langfang, Hengshui;

12. Anshan, Fushun, Benxi, Dandong, Jinzhou, Yingkou, Fuxin, Liaoyang, Panjin, Tieling, Chaoyang, Huludao;

13. Changchun, Jilin, Siping, Liaoyuan, Tonghua, Baishan, Songyuan, Baicheng, Yanbian;

14. Harbin, Qiqihar, Jixi, Hegang, Shuangyashan, Daqing, Yichun, Jiamusi, Qitaihe, Mudanjiang, Heihe, Suihua, Daxing'anling;

15. Xuzhou, Changzhou, Huai'an, Yancheng, Yangzhou, Zhenjiang, Taizhou, Suqian, Nantong;

16. Wuhu, Bengbu, Huainan, Ma'anshan, Huaibei, Tongling, Anqing, Huangshan, Chuzhou, Fuyang, Suzhou, Chaohu, Lu'an, Bozhou, Chizhou, Xuancheng;